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Creation Challenge 2016
Adverts won't play. Just says buffering constantly and then goes off
Any idea what will fix this. I can't watch an ad to open surprise chest or to get a boost during boss levels or get more boosts when I've ran out...
Do you are on ios 10 ?
! Thank you for reporting this. Could you please send a message to our Support describing the issue :O You can find the support chat from in-game Settings -> Support -> New Message. Let's hope our devs can figure out what is going on!
I'm having exactly the same problem. I've reported it. Fingers crossed we get a fix for it, it's seriously frustrating.
edited November 2016
we are looking into it. We have made a few fixes already but some devices are getting a "playback error". It's not everyone either, but we are looking into it, hopefully we can make another fix and patch those users that still have the problem
I have this issue sometimes running iOS 10 on my iPad... it is actually a video playback error that occurs if I switch between the game and other video card using apps like YouTube or Facebook. Not all the time but sometimes I just have to reset the iPad to fix the issue. Other times it is due to internet lag